Frequently asked questions

Yes. Searching, reading reviews and sending appointment requests are completely free. No membership is required.

Open a doctor’s profile, pick a day and time from the live calendar, enter your name and phone, and send. The doctor confirms the request; you can follow it from the link we give you.

If the doctor offers video consultations, choose “Video” when booking. At the appointment time open the link — it works in your phone or computer browser, no app needed. The call is end-to-end encrypted.

Reviews are moderated before publishing, each person can review a doctor once per day and we never publish paid reviews.

Turkish health promotion rules do not allow fees to be published for promotional purposes. Ask the doctor directly when booking.

Your contact details are only shared with the doctor you book with, for that appointment, in line with KVKK.

Creating a profile, online calendar, appointment management and video consultations are free. An optional Pro software package (personal website, reports, priority support) is paid. Ranking on En İyi Hekim is never paid and is not affected by payments.

After you register our team checks your information; once approved your profile goes live and you get your panel login by email or WhatsApp.

Use “Is this your profile?” on that page or the claim form; we verify you and hand the profile over.

Ranking is never paid and cannot be bought. Doctors with an open online calendar come first; the rest rotate daily. On treatment pages, doctors who list that treatment come first.

Yes — everything (bio, services, calendar, photo) can be updated anytime from your doctor panel.